EspañolPatient Services
Request an Appointment
Request an Appointment
You can request an appointment by logging into your MyChart account or by calling the clinic you wish to visit. Please refer to the Our Locations page for the phone # of the clinic you wish to visit.
Programs and Services Offered
Programs
The Monterey County Health Department Clinics participate in the following programs:
- CHDP/Gateway – for uninsured children who need immunizations or physicals.
- Every Woman Counts – for uninsured or under-insured women 40+ who require a mammogram screening.
- Family Pact – for patients of reproductive age who need family planning services, pap smears, STD testing & treatment, birth control. (does not cover infertility)
- Sliding Fee Scale – uninsured or under insured patients may qualify for clinic discounts.
- Merck Assistance Program – Uninsured or under insured patients may qualify for vaccine coverage. (does not include administration fee). Merck Vaccine Assistance program includes: human papillomavirus, measles mumps & rubella (MMR), Pneumococcal, Hepatitis B, Hepatitis A, Varicella Virus, and Zoster.
- Esperanza Program – A temporary program providing limited coverage for specific pharmacy, laboratory and radiology services for those without insurance. Patients must be residents of Monterey County and be at or below 138% Federal Poverty Level (FPL).
The Monterey County Health Department Clinics participate in the following insurance programs:
- Beneficiaries assigned through the Central California Alliance for Health (CCAH)
- Medi-Cal
- Medicare (including Medi-Cal in conjunction with other programs)
Services
The following services are provided at the Monterey County Health Department clinics:
- Well Child Care
- Sick Child Care
- Immunizations – Adult and Children
- Physicals
- Hearing and Vision Screening
- Family Planning
- Gynecology
- Prenatal Care
- Pregnancy testing
- HIV Screening
- Comprehensive Perinatal Services Program
- Same-day services
Please refer to the “Our Locations” page to review what services are covered and offered at your clinic location.
FAQ
Clinic Hours vary for each clinic location. Visit the “Our Locations” page to view the hours for each clinic.
Visit the “Our Locations” page to view the address for each clinic
Visit the “Our Locations” page to view the phone number and fax number for each clinic
Central California Alliance for Health (CCAH), California Childrens Services, (CCS) Gateway, Child Health and Disability Prevention (CHDP), Every Woman Counts (EWC), Family Pact (Fam Pact).
We also offer a Sliding Fee Scale payment schedule, visit our “Billing” page for the Sliding Fee Scale schedule and application.
We serve patients regardless of their ability to pay and their insurance coverage status. However, it is possible that we do not contract with your insurance plan and it will not cover your visit to our clinic. We may bill your insurance plan on your behalf, but you will be financially responsible for your visit. Please contact your insurance company to confirm we are within network prior to your visit.
Yes we are. If you are a Central California Alliance for Health member, please contact their Member Services Department at 1-800-700-3874 to see which Clinic you will go to for care.
-Alisal Health Center (AHC) and Seaside Family Health Center (SFHC) offer walk in Immunizations
SFHC – Monday – Friday 8:00am – 4:00pm
AHC – Monday – Friday 8:00am – 3:00pm
Urgent need hrs for clinics
Alisal Health Center – M,W,F -7:00am – 2:00pm, T & TH 7:00am – 3:00pm, depending on provider availability, cut off may change
SSFHC- Monday- Friday- 7:00am – 4:00pm
IM- Monday – Friday 8:00am – 3:00pm
FP/Vista- Mondays-Thursday- 8:00am – 3:00pm, Fridays 9:00am – 3:00pm
No, we do not.
Visit “Our Locations” page to view the services offered at each clinic
Visit “Our Providers” page to view the Providers of each clinic
If patients are late for their appointment, after one minute, we will not be able to see the patient – but the patient has the option to wait on the Walk In list for a No Show or Cancelation. Otherwise the patient can call to reschedule.
Referrals are processed within 1 week. (5 business days). Prescription refills will be processed within 3 days.
Patients who wish to register will be given a MyChart activation code during their clinic visit. This code will enable you to login and create your own user ID and password. If you were not given an activation code, you may call your primary care clinic to ask for one or ask to sign up during your next office visit. For more information on MyChart, please visit the “Access My Chart” page.
Yes, please visit the “Patient Info/Forms” page to access frequently used forms. You may print and complete at home and bring in to the clinic at your appointment.
We have an answering service that will direct your call to the provider on call during that time.
The clinics are under the Monterey County Health Department, but work very closely with Natividad Medical Center.
No, we do not.
No, we do not.
(Example: If I am in a car accident and need to have my condition assessed and documented for court or insurance purposes)
No, we do not.
No, we do not.
No, we do not.
Here is the Sliding Scale Discount Chart.
Login to MyChart
Login to MyChart
What is MyChart?
MyChart offers you personalized and secure online access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:
- View test results.
- Request or cancel appointments
- Review the date, time, and location of future appointments
- Request prescription renewals.
- Communicate securely with your medical Provider
- View your health summary
- View a re-cap summary of your past appointments
- Access trusted health information resources
- Download visit and health summary information to take with you to other providers or for your own records
- Review your billing account and recent payment information (maybe…we are researching if our billing info is synced with MyChart…TBD)
Patients who wish to participate will be given a MyChart activation code during their clinic visit. This code will enable you to login and create your own user ID and password. If you were not given an activation code, you may call your primary care clinic to ask for one or ask to sign up during your next office visit.
MyChart is available for adults age 18 and older. Additionally teens (12-17) can have access to their own MyChart account.
Contact your provider’s office and ask for MyChart assistance.
For your security, your access code expires after 60 days and is no longer valid after the first time you use it. If it has expired, please contact your provider’s office.
You may click the “Forgot password” link on the sign-in page to reset your password online.
For additional MyChart Frequently Asked Questions, please click below:
Forms
-
- Health Center Registration Form
- Patient Consent Form
- Adult Medical History
- Pediatric Medical History
- Family Pact Program Eligibility Form
- Child Health and Disability Prevention (CHDP) Pre-Enrollment Application
- Tuberculosis Risk Assessment
- Sliding Fee Scale Application
- Monterey County Sliding Fee Scale
- Pilot Project for the Remaining Uninsured (temporary)
- Blood Pressure Log-Eng/Sp
Frequently Used Forms
- Health Center Registration Form
- Patient Consent Form
- Adult Medical History
- Pediatric Medical History
- Family Pact Program Eligibility Form
- Child Health and Disability Prevention (CHDP) Pre-Enrollment Application
- Tuberculosis Risk Assessment
- Sliding Fee Scale Application
- Monterey County Sliding Fee Scale
- Pilot Project for the Remaining Uninsured (temporary)
- Blood Pressure Log-Eng/Sp
- Esperanza Care- Enrollment Form
- Esperanza Care of Monterey County Program Description